Our Soft Landings Consultancy service is from inception through to our aftercare service which ensures that building users and FM teams feel confident operating their new environment from day one.

We bridge the gap between project completion and real‑world use providing guidance, training, system insight, and hands‑on support when it matters most.

Working to the BSRIA Soft Landings Framework (BG 54/2014), our team stays actively involved throughout design development, pre‑handover, initial occupation, and extended aftercare. We coordinate with building services consultants, M&E specialists, and controls experts to resolve queries quickly and keep the building performing as intended.

From system familiarisation and building readiness planning to energy performance reviews and optimisation workshops, we proactively support occupiers while empowering them to take full ownership of their building. Our structured approach ensures issues are addressed early, knowledge is transferred effectively, and performance is continuously improved.

Whether you need short‑term assistance or multi‑year aftercare, our Soft Landings process delivers a smoother transition, better user experience, and long‑term operational confidence.

BREEAM Commissioning Implementation/Seasonal Testing

As your Seasonal BREEAM Testing partner, we provide the specialist expertise required to achieve compliance with BREEAM MAN 1 (Sustainable Procurement – Aftercare). Our bespoke non-intrusive testing programme verifies the performance of your building’s central plant through a one week seasonal test carried out four times per year ensuring uninterrupted building operation and reliable environmental control.

Key Benefits

  • Dedicated seasonal testing engineer with specialist building-services expertise
  • Clear interpretation of results, with practical guidance tailored to your building and systems
  • Informal review of environmental concerns raised by FM teams, building managers, or users
  • Non-intrusive investigation of performance shortfalls, reducing the need for disruptive works
  • Comprehensive reporting highlighting environmental conditions, plant performance, and improvement opportunities

Post – Occupancy Evaluation Service

Our Post Occupancy Evaluation (POE) service supports full compliance with BREEAM Man05, providing a structured review of how your building performs once in use. Each POE delivers a detailed technical assessment designed to enhance efficiency, improve user experience, and reduce operational costs.

At the outset, we engage with the people who know the building best owners, users, FM teams, and relevant construction partners (architects, designers, contractors, and installers). Their feedback helps us identify key performance issues and inform a bespoke POE strategy aimed at unlocking energy savings and operational improvements.